Health & Safety | Quality Assurance | Environmental | Policies

The Deluxe Group operate an integrated management system comprising of ISO 9001 (Quality) 14001 (Environmental Management) and 45001 (Health and Safety). This management system directs all of our operating procedures and lies firmly at the core of our Company values. Perhaps the greatest strength of using such a management system is that it is based on continual improvement, helping the company to reduce on waste whilst also increasing our profit margins.


International Standard for occupational health and safety (OH&S) provides a robust and effective set of processes for improving work safety in global supply chains. Designed to help organizations of all sizes and industries, the new International Standard is expected to reduce workplace injuries and illnesses around the world.

ISO 45001 will replace OHSAS 18001, the world’s former reference for workplace health and safety.


Quality Management.  In 2016-2017 our current focus is switching away from paper and going electronic in as many ways as possible. This has opened up more opportunities to improve quality control, inter link with our staff across the world and feedback the results needed to senior management, all in real time. We have also become a certified manufacturer of fire doors, again demonstrating our commitment and ability to produce some of the highest specification joinery products on the market. We are constantly searching for new ways of improving our processes and keep an open mind to embracing new technology to help us approach things in a radically different way, and give ourselves a leading edge over our competitors.


Environment.  Through the development of our Integrated Management System, the company are now able to offer our clients PEFC and FSC® certified products as well as finding new and exciting ways to dispose of our waste products, with the over goal being finding a way to reuse most of what the company used to throw away. As well as these new exciting prospects, The Deluxe Group have invested in new lighting technology in the new state of the art factory and are currently setting our sights on being able to move away from solvent based paints to water based to once again try to reduce our carbon foot print.

Management System Scope

The scope of our management system covers all the activities including design, business development, manufacturing and dispatch carried out at our facility located at the Mahon Industrial Estate, Mahon Road, Portadown and associated locations where the installation of finished goods takes place. This includes the provision of FSC® (Forest Stewardship Council®) goods.

Our management system considers all our activities, products, services and work-related activities as well as related product lifecycles, such as raw material acquisition, manufacture, packaging/transport/delivery, use, end of life treatment and final disposal. It covers suppliers and providers of inputs into our final products and services which includes custom timber furniture and wall panelling, fire doors and theming work.

Our IMS includes all those employees, contractors and young people under our influence / control as well as the public. Understanding the importance of our interested parties’ needs is critical to our business which is why we categorize them as compliance requirements and strive to make sure that they are all supported and recognized as being critical to our sustainability.

We prioritize meeting all compliance requirements at each stage of product development and consider our Environmental and Health and Wellbeing responsibilities at each step along the way working with those suppliers and contractors who can demonstrate sound Environmental and Safety commitment over those who cannot and complying with the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.

TDG can exert authority and differing levels of control and influence over our activities, as they relate to our products and services, as performed at our facilities and considers all internal and external issues faced by the company including the delivery of the final product and external political, economic, social, technological, legal and environmental pressures. The functional and organizational boundaries for the different physical locations (where applicable) and the level of control and influence are summarised below:


Physical Boundary Functional Boundary Organizational Boundary Authority to Control or Influence
Our facilities at Mahon House, Portadown. All activities performed and managed by our organization which result in product or service outputs Complete organizational control over current activities We have a high degree of authority in order to control or influence related processes
External process performed by 3rd parties Undertaking process as per our specifications Purchasing and contractual controls 3rd Parties are controlled and influenced through contractual mechanisms
Site work for Install Undertaking process as per our specifications

Outputs of our organisation managed and controlled according to management system process

Purchasing and contractual controls

Inspections and audits

3rd Parties are controlled and influenced through contractual mechanisms

The Deluxe Group Policies